NovraComp is a compliance automation platform built exclusively for CySEC and MiFID II regulated investment firms.

MiFID II Article 16(7) · CySEC Circular C087

You Record Client Calls.
You Are Not Monitoring Them.
That Is a Regulatory Breach.

MiFID II Article 16(7) requires investment firms to record and actively monitor client communications. CySEC Circular C087 makes clear that storage alone does not satisfy this obligation. If your firm records calls but does not review them for compliance violations, you are exposed. NovraComp automates the monitoring obligation — from recorded call to CySEC-ready audit report.

80-90%
Reduction in manual compliance review
Art. 16(7)
MiFID II monitoring obligation addressed
C168
CySEC retention requirements met
On-Premise
Docker deployment, your infrastructure

Process

How It Works

Four steps from recorded call to compliance report — delivered under your firm name.

1

Send Us Recorded Calls

Upload audio files from your client communications. Batch upload or transfer via secure channel. We accept standard audio formats from any telephony or VoIP system.

2

NovraComp Runs Analysis

Calls are transcribed using Whisper STT and analyzed by Mistral-7B against MiFID II obligations. The system detects prohibited conduct — guaranteed returns, pressure selling, misleading comparisons — and maps each violation to specific regulatory articles.

3

Receive Violation Report

Within 5 business days, you receive a structured PDF report documenting every flagged violation, the relevant MiFID II article or CySEC circular, the exact transcript excerpt, and a confidence score.

4

Present Under Your Firm Name

Reports are white-label ready. Present them to your clients under your firm's branding. Submit directly to CySEC as part of your ongoing supervisory obligations under Circular C168.

Capabilities

What NovraComp Does

Call Ingestion

Accepts recorded client communications as required under MiFID II Article 16(7). Audio files, transcripts, and chat logs are ingested into a secure processing pipeline. Supports batch uploads and integrates with standard telephony export formats.

Art. 16(7) — Recording obligation
Speech-to-Text Transcription

Converts audio recordings to searchable text using Whisper STT. Speaker roles (agent vs. client) are identified and utterances timestamped — creating the auditable transcript trail required under CySEC Circular C168 for recording retention and supervisory submission.

C168 — Retention and submission
Deterministic Rules Engine

Detects explicit prohibited conduct — guaranteed returns, capital safety assurances, misleading performance claims — using predefined regulatory keyword patterns. Each match is flagged with 100% confidence and mapped to the specific MiFID II article prohibiting the conduct.

MiFID II — Prohibited inducements and conduct
Contextual AI Analysis

Mistral-7B analyzes conversational context to detect violations that keyword matching cannot catch — implied guarantees, emotional pressure, urgency tactics, and suitability failures. This fulfills the active monitoring distinction established in CySEC Circular C087, which explicitly separates storage from substantive review.

C087 — Active monitoring vs. storage
CySEC-Ready Reporting

Generates structured PDF audit reports formatted for CySEC submission. Each report includes violation details, regulatory article references, transcript excerpts with timestamps, confidence scores, and case status. Reports meet the documentation standard required under Circular C168 for supervisory review.

C168 — Submission requirements

Audience

Who It's For

Outsourced Compliance Consultants

You service multiple CySEC-regulated brokers and carry the compliance obligation across all of them. NovraComp processes calls from each client firm independently, generates white-label reports under your firm's name, and gives you a scalable way to fulfill Article 16(7) monitoring obligations across your entire portfolio — without hiring additional reviewers.

In-House Chief Compliance Officers

You are directly responsible for your firm's compliance posture under CySEC supervision. NovraComp gives you continuous visibility into client communication risks, documented evidence of active monitoring under Circular C087, and audit-ready reports you can present to the regulator without additional formatting or manual intervention.

Evidence

Sample Audit Report

Download a sample NovraComp audit report to see the output format. The report includes flagged violations mapped to specific MiFID II articles, timestamped transcript excerpts, confidence scores, and case metadata. It is formatted for direct submission to CySEC under Circular C168 requirements.

Download Sample Report (PDF)

Close the Monitoring Gap

Request a pilot deployment. We will process a batch of your recorded calls and deliver a full audit report — so you can evaluate NovraComp against your actual compliance workload.